CITY OF FRUITLAND PARK "The Friendly City"
The City of Fruitland Park’s EZ-Pay is a free service offered to all City of Fruitland Park’s utility customers. With EZ-Pay, you will still receive your monthly utility bill but rather than making a payment either in person or by mail, your utility payment will be automatically debited from your bank account. No more checks to write, no more stamps to buy, no more penalties, and no waiting in line.
The payment is automatically deducted from your bank account one (1) business day prior to the penalty date.
To initiate the EZ-Pay service, simply complete, print and return the authorization form together with a voided check to city hall. It takes approximately thirty (30) days from the time your authorization form is received by the city for the EZ-Pay service to begin. After your authorization form is processed, your monthly bill will contain the following notation:
'DO NOT SEND PAYMENT - EZ-PAY BANK-DRAFT"
Please note: you must pay your bill in the normal manner until this appears on your bill. For subsequent months, the funds to pay your bill will be transferred from your checking or savings account on the due date stated on your bill with no further action required on your part. Please remember to deduct the amount of your bill from your checking or savings account records. If, for any reason, the EZ-Pay is not paid by your financial institution, it will be treated as a “returned check”.
Should you change or close the account authorized below, you must agree to provide written notification to the city at least thirty (30) days prior to the change. Any adjustments or credits to the current bill will be reflected on the following month’s bill. If you terminate your utility service with the city, the final bill will not be processed with the EZ-Pay service. Instead the final bill will be sent directly to you for payment. For more information, please contact the City of Fruitland Park Customer Service Representative at (352) 360-6572.
FRUITLAND PARK - EZ-PAY AUTHORIZATION FORM INSTRUCTIONS:
1. Please provide all of the information requested by printing the completed EZ-Pay Authorization Form .
2. Please attach a voided check from a U.S. financial institution for the account to be used.
3. Please return 1. and 2. above to a customer service representative at Fruitland Park City Hall.
IMPORTANT: To activate EZ-Pay, you must submit a voided check or if you authorize payment form your savings account, please arrange to have your financial institution provide the appropriate routing and bank account numbers for this authorization.
DELINQUENT ACCOUNTS/LATE FEES: Utility bills are due upon receipt. A bill is delinquent if it is not paid by the tenth (10th) of the month following the bill date and shall bear a delinquent fee of ten percent (10%). Water services shall be terminated by meter disconnection if a bill is not paid by the twentieth (20th) of the month following the bill date. A fee of fifty U.S. dollars ($50) will be charged for water service disconnection due to non-payment. The disconnection fee shall accrue at the time the disconnection list is printed and shall be due regardless of payment before physical disconnect. A fee of fifty U.S. dollars ($50) shall be charged for after-hours water service disconnection or connection.
LEAKS: Please fix leaks in your plumbing quickly to avoid excessive water use and costly usage charges. If you see a city utility line break, please report it immediately by calling (352) 360-6727. FOR AFTER-HOURS UTILITY EMERGENCY, PLEASE CALL LAKE COUNTY SHERIFF’S OFFICE AT (352) 343-2101.
*A Convenience fee of three and a half percent (3.5%) is charged on all credit or debit card transactions at the time of processing by MyFlorida.gov.
Revised 031720