What can I do or who do I call in an emergency?

Please provide the following information when you call in an emergency: name, address or location and telephone number. 

Life-threatening emergencies, police and/or fire call 911;

Non-emergency assistance 

• police department administration office (352) 360-6655;
• public works, flooding or storm-related issues (after hours on call) (352) 504-1205;
• dispatch at the Lake County Sheriff's Office (352) 343-2101 from 8:00 a.m. to 5:00 p.m. select option #4 and after 5:00 p.m. select option #3 and a Fruitland Park law enforcement, fire rescue personnel, or a public works on-call employee for water or sewer will be dispatched to your location, or
• Lake County Fire Rescue (352) 343-9458: https://lakecountyfl.gov/fire.

Power outage or electrical emergency issue, please contact The City of Leesburg's Electric Department by:

• visiting the Joe T. Municipal Operations Center, 2010 Griffin Road, Leesburg, Florida 34749 between the hours of 7:00 am to 3:00 pm Monday to Friday;
• accessing the electric department's website: https://www.leesburgflorida.gov/government/departments/electric/index.php;
• calling outages (352) 728-9830, the 24-hour distribution operations center at 1 (833) 223-1313; customer service at (352) 728 9800 or during hurricane activation (352) 253‑9999 or
• using the general email at the citizen request center: https://www.leesburgflorida.gov/citizen_request_center/index.php.  

Gas leaks (including odors), please call (352) 728-9840.  If you smell gas, do not use a telephone or cell phone in the immediate vicinity; leave the area and go to a safe location to make a phone call.  Visit https://www.leesburgflorida.gov/government/departments/gas/safety_inform...https://www.leesburgflorida.gov/government/departments/gas/safety_information.php for more information on signs of a gas leak. 

After a Hurricane and before removing falling trees, call for a free utility location by dialing 8-1-1.  Also call 8-1-1 or 800 432-4770 before you dig.  If flooding occurs, call a qualified appliance contractor for a safety inspection.

Weather disaster information, please call (352) 343-9420 or visit Lake County's Emergency Management and Communications Center.  For utility outage contacts https://www.lakecountyfl.gov/hurricane_guide/utility_outage_contacts.aspx and hurricane preparedness https://www.lakecountyfl.gov/emergency-management/preparedness#hurricane-facts  

Other important telephone numbers are: 

• American Red Cross (866) 438-4636 https://www.redcross.org/get-help.html and The American Red Cross of Greater Orlando (Central Florida Region) (407) 894-4141 https://www.redcross.org/local/florida/central-florida/about-us/locations/orlando.html;
• Florida Department of Financial Services (DFS), Division of Consumer Services Consumer Helpline (877) 693-5236 https://www.myfloridacfo.com/division/consumers/contactus or visit Department of Financial Services Disaster Preparedness'  website : https://www.irces.com/em/documents/disaster_assistance08.pdf; https://www.floir.com/Office/SearchableTools.aspx;
• DFS Storm Hotline Disaster Assistance, (800) 227-8676 or (850) 413-3089 https://www.ircgov.com/emergencyservices/emergencymanagement/documents/disaster_assistance08.pdf;
• Domestic Violence 24-Hour Crisis Line (352) 753-5800 https://www.havenlakesumter.org/;
• State of Florida Emergency Information, (800) 342-3557 https://www.floridadisaster.org/planprepare/information-line/;
• Federal Emergency Management Agency (FEMA) (800) 621-3362 https://www.fema.gov/pdf/about/divisions/disaster_ops/template_apply_phone_flyer.pdf;
• Florida Abuse Hotline (child and elder) 800 962-2873 https://www.myflfamilies.com/services/abuse;
• Florida Elder Helpline (800) 963-5337 https://elderaffairs.org/programs-services/elder-helpline-1-800-963-5337/;
• Mental Health 24-Hour Crisis Line (866) 355-9394 https://www.lsbc.net/
• Poison Control (800) 222-1222 https://www.poison.org/;
• Sexual Assault Hotline (Lake and Sumter Counties) (352) 787-1379 https://www.havenlakesumter.org/contact;
• St. John's River Water Management District (flood protection, hurricane information) https://www.sjrwmd.com/localgovernments/flooding/;
• The Connection Hotline (800) 884-0585 https://www.uwls.org/mental-health-resources/;
• Veterans' Crisis Line dial 988 then press 1, chat live, or text 838255, (800) 273-8255 https://www.veteranscrisisline.net/, and 
• The Villages Community Development Districts, Public Safety call (352) 205-8280, or visit the website: http://www.districtgov.org/departments/Public-Safety/public-safety.aspx.